This privacy policy explains how Blakes Event Catering ("we", "us", "our") collects, uses and protects your personal data when you visit our website or enquire about our services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Blakes Event Catering is a catering business based in London, UK. For any privacy questions you can contact us at info@blakes-event-catering.co.uk.
2. Information we collect
- Enquiry information: name, email, phone number, event date, venue, guest count, menu choices and special requests you submit through our quote forms.
- Communications: any messages you send us by email, phone or WhatsApp.
- Technical information: IP address, browser type, device and pages viewed, collected via cookies and similar technologies if you consent.
3. How we use your information
- To respond to your enquiry and prepare a tailored quote.
- To plan, deliver and invoice your booking.
- To send service updates relating to a confirmed booking.
- To improve our website and services (only with your analytics consent).
- To send occasional marketing if you have explicitly opted in (you can unsubscribe at any time).
4. Lawful basis
We rely on the following lawful bases under UK GDPR:
- Legitimate interests — to respond to your enquiry and run our business.
- Contract — to deliver a booking you have placed.
- Consent — for non-essential cookies and marketing communications.
- Legal obligation — to keep accounting and food safety records.
5. Sharing your information
We never sell your personal data. We share it only with trusted suppliers acting on our behalf — such as our email provider, hosting provider and payment processor — and where required by law.
6. How long we keep it
Quote enquiries are kept for up to 24 months. Booking records are kept for 7 years to meet HMRC requirements. Marketing data is kept until you withdraw consent.
7. Your rights
You have the right to access, correct, delete, restrict or object to our processing of your data, and the right to data portability. To exercise any right, email info@blakes-event-catering.co.uk. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
We use a small number of essential cookies that are required for the site to function. With your consent we also use analytics and marketing cookies. You can change your choices at any time using the button below.
9. Security
We use industry-standard technical and organisational measures to protect your data, including HTTPS, encrypted backups and limited staff access.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with the updated date at the top.